- #Ivms 4200 client software port number firewall serial number#
- #Ivms 4200 client software port number firewall install#
Click the + in the top right corner, then select manual adding.To do that you just add another site in your Hik Connect app. Lets see if the app will work while just connecting to your system on your WiFi - taking the Hik Connect service out of the equation. The connection is there, the port forwarding is working, the NVR is logged in to Hik Connect, and so is your app so you shouldn't be having any issues. The cameras connected directly to the NVR are managed via Port 8000. On your phone in the Hik Connect app if you click the "More" icon at the bottom right - are you logged in to your account? And in the NVR - Network > Advanced Settings > Platform Access is Hik Connect showing that it's online? Hikvision provide their own service to make it easier for the end user to get connected themselves (which unlike the third party providers is free)
#Ivms 4200 client software port number firewall install#
That's how I do my systems when I install them - I provide all of my customers with their own DDNS address for their system such as for them to connect to and enter the relevant account details in their router to do the updates. The "Enable DDNS" on the NVR menu is for people who aren't using Hik Connect and are using a third party DDNS account to do the same.
#Ivms 4200 client software port number firewall serial number#
If when you installed the app, you registered the system with Hik Connect (by scanning the barcode with your phone or entering the serial number online) then Hikvision are providing DDNS for your system. This means you (and your app) don't need to be aware of the changing IP address as your domain remains the same. If the IP address changes on your router, the NVR sends the new address to the Hikvision server so it can be updated. Your app (when you are logged in) connects to your system using the serial number/domain of your NVR. In the case of Hik Connect, your system reports its external IP address to the Hikvision server along with the serial number of your NVR and they store it (using the serial number as your domain). DDNS is a method of tracking that ever changing address.
As soon as it changes, you won't be able to connect to your system again until you find out what the new address is and update the address in your app to match - which is not very convenient. We connect to a system (or website) using it's IP address but if we enter that address in our app/web browser, it'll only work as long as the IP address remains the same. That IP address you found earlier will change regularly. Click to expand.A quick explanation of DDNS (Dynamic Domain Name Service).